Guest: Don Wells, Duke University Nonprofit Certificate Program
Co-hosts: Sean Bailey, Philanthropy-Journal, and Peter Tavernise, Duke University

Sean Bailey: . . . . Mon, Nov 18, 2:01PM EST (-0700 GMT)

Good Afternoon and welcome to Nonprofit Webchat. I'm your host Sean Bailey. Today we have in our chatroom Don Wells,statewide coordinator for Duke University's certificate program in nonprofit management. Don are you there?

Don Wells: . . . . Mon, Nov 18, 2:06PM EST (-0700 GMT)

I am here, as a matter of fact, and glad to be here

Sean Bailey: . . . . Mon, Nov 18, 2:08PM EST (-0700 GMT) Great. Don, we have a lot of territory to cover, so I'll start with asking you to give us a little bio on yourself.

Don Wells: . . . . Mon, Nov 18, 2:13PM EST (-0700 GMT)

Well, I'm not from the south, but I got here as quick as I could! After five years in the Navy and then graduate school, I began teaching in a Quaker School in Pennsylvania. Came to NC in 1969 to teach and administer at the Carolina Friends School in Durham. I was headmaster there for about sixteen years, was a carpenter for two, and then was Executive Director of Habitat for Humanity in Durham for four years. From there I began working at Duke with the Nonprofit Certificate Program. I've been at Duke for about three years. I have been quite enmeshed in the nonprofit sector as a volunteer, employee, consultant and "groupie" for about 30 years.

Sean: . . . . Mon, Nov 18, 2:14PM EST (-0700 GMT)

Well, Don, how did you first become involved in the nonprofit sector?

Tony Keenan: . . . . Mon, Nov 18, 2:15PM EST (-0700 GMT)

Good Afternoon. My name is Tony Keenan. I am from Australia and am spending one year in the USA studying community based organizations - particulalrly those working in the AIDS/HIV area. I was Presidnet of a number of Australian CBOs, most recently the Australian Federation of AIDS Organizations. I am on a Harkness Fellowship, sponsored by the Commonwealth Fund, New York. One of the major areas I am investigating is the role of the philanthropic sector in providing support for community organisations. In Australia we have relied heavily on government for financial support - this cannot be sustained in the long term and Australia is moving to reduce the role and size of government. One of the problems with this is that there is not the same philanthropy movement in Australia, particularly foundations. To establish such a movement is a long term proposition - what do you consider the most important elements in encouraging such a movement or cultural change? (my apologies for such a braod question!!)

Don Wells: . . . . Mon, Nov 18, 2:16PM EST (-0700 GMT)

Probably as a minister's son -- not much profit in minister's families. I have always been drawn to the nature of mission nonprofits have, and the quality of the persons who are drawn to that work. I simply seem more inspired by work that is mission driven rather than work that is profit driven -- and that is the major distinction between nonprofit work and for-profit work

Sean: . . . . Mon, Nov 18, 2:16PM EST (-0700 GMT)

So, what is the Duke Certificate in Nonprofit Management?

: . . . . Mon, Nov 18, 2:18PM EST (-0700 GMT)

Hi Tony. Thanks for joining us. Don, why don't you take people's questions as they come and we'll proceed with my questions when we have time. Thanks for coming, Tony.

Jody Gorran: . . . . Mon, Nov 18, 2:23PM EST (-0700 GMT)

Hi! I'm with Florida Philanthropy and this is the first time I've participated in one of these "almost real-time" chats. Curious to see how it goes.

Don Wells: . . . . Mon, Nov 18, 2:23PM EST (-0700 GMT)

No problem, Tony -- I mean it is easy to answer a question like "How do you change the entire culture of a continent?" However, your question is one that is being asked by many countries who are emerging democracies and new to the nonprofit realm. Basically I would say that as with any cultural change, the need to engage the public in the dialogue about the importance of the work done by nonprofits to society is crucial. Government must be willing to partnership in fledgling attempts to get such organizations started, and the business community must understand that they too have a vested interest in growing the sector. I believe that the best agruments are made pragmatically and not through an appeal to person's altruistic nature. It is crucial to have certain social ills adressed, ans as such ..... Good luck and hope your stay here is fruitful!

: . . . . Mon, Nov 18, 2:25PM EST (-0700 GMT)

Thanks, Don. Hello Jody from Florida Philanthropy. Thanks for stopping in and speak up if you have a question. Don, let's get back to an explanation of the Duke program. Why don't you tell us what it is and how it works?

Jody Gorran: . . . . Mon, Nov 18, 2:27PM EST (-0700 GMT)

Any thoughts on what might be the best method for educating potential donors of the many financial benefits of giving? Should they be reached through intermediaries such as attorneys and financial planners or is there some way to target them or get them to raise their hands?

Don Wells: . . . . Mon, Nov 18, 2:28PM EST (-0700 GMT)

The Certificate Program is a noncredit training program open to persons working with or for nonprofits, churches or government agencies. Students choose from a series of courses that are offered across the state in three terms: Fall, Winter and Spring. There is no set curriculum, nor is there a time limit on how fast courses must be taken. After a student has accrued 50 classroom hours, a Certificate is issued -- replete with Duke gothic! (Persons may call 919-684-6259 for a descriptive brochure that is much morearticulate than this brief answer.) Jody -- this is the first time we've done this, and we are also curious how it works.

Andrew: . . . . Mon, Nov 18, 2:30PM EST (-0700 GMT)

Hello Don and Sean! -Andrew Foster Connors here with the Z. Smith Reynolds Foundation. I have a couple of questions for Don - one about technology and one about young people in nonprofit organizations. I realize this may interrupt whatever questions you're currently answering, so just get to them when you can. Sean, great job on this chat session. I'm really enjoying it. Here's my first questions - What steps is the Duke program taking to address the technology needs of nonprofit organizations? You might also mention what you see as the major challenges facing nonprofits as they seek to "navigate" these quickly changing waters. I'll save my other question for later.

: . . . . Mon, Nov 18, 2:33PM EST (-0700 GMT)

Thanks Don - the question really is a little bit like "tell me the meaning of life"! One of the requirements of my fellowship is a program of professional visits throughout the US - what organizations would you recommend visiting to help with ideas about philantrhopy and non-profits?

Sean: . . . . Mon, Nov 18, 2:33PM EST (-0700 GMT)

Don, why don't you answer Jody's question and then tell us how the Duke program came into being? Thanks. By the way, if anyone is out there "lurking" and without a question, just feel free to announce your presence so we can get an is here.

Don Wells: . . . . Mon, Nov 18, 2:33PM EST (-0700 GMT)

Jody: How to get donors to "get it" relative to the benefits of giving is tricky. Again, the benefits are many -- feels good, some small tax advantage, that sort of thing. But I think that the best way is through leaders developing an "ethic" of "giving back" to the community as an investment towards making communities better, safer, more wholesome -- that sort of thing. Seems some areas -- cities, counties -- develop this ethic and some don't. It seems that philanthropic leaerdship is crucial to articulating such benefits.

Geoff: . . . . Mon, Nov 18, 2:36PM EST (-0700 GMT)

Lurking from Seton Hall University. I'm working on a project researching nonprofit management education.

: . . . . Mon, Nov 18, 2:36PM EST (-0700 GMT)

Basically, the Program began by popular demand. It grew out of Duke's Short Course Program -- a program run out of Duke's Continuing Education Department. Persons working in the nonprofit sector requested courses specifically geared to nonprofit work such as Working With Volunteers, Board - Staff Relations, How to Start a Nonprofit, etc. About seven years ago my boss, Marilyn Hartman, formed a Certificate Program to house these courses and in which she developed additional courses.

: . . . . Mon, Nov 18, 2:38PM EST (-0700 GMT)

Hi Geoff. Thanks for coming in. We'd like to hear a little about your research, if you have a moment. Maybe leave your e-mail address so others can contact you. Thanks.

Sean: . . . . Mon, Nov 18, 2:39PM EST (-0700 GMT)

Don, what is an example of a typical class in the Duke program?

: . . . . Mon, Nov 18, 2:39PM EST (-0700 GMT)

Tony.....Don and Sean, I have to leav to go to ammeting. Thanks againfor th chat session - it's a great idea and I will be joining in again.

John Williams : . . . . Mon, Nov 18, 2:41PM EST (-0700 GMT)

Don, This is John Williams from the Mountain Resource Center at Western Carolina University. Please share with us any thoughts you may have concerning Inter-generational Leadership issues in North Carolina-- or elsewhere for that matter-- and how the Duke Certificate Program may be able to focus on these types of issues. By the way I didn't know you weren't born in the South!

Don Wells: . . . . Mon, Nov 18, 2:41PM EST (-0700 GMT)

Hey Geoff. Would love to have the results of your project when done. You can reach me through the Philanthropy Journal. To deal with your question, Andrew: The program is beginning to deal with the issue of technology through classes introducing persons to the Web that are done, for example, by Charlotte's Web group in Charlotte, NC. Addtionally, we do some computer classes focusing on verious skills. Largely, however, we refer persons to other sources of specific technologic training at local community colleges, private contractors or continuing education courses. RE: young people: The Certificate Program has just hired a remarkalbe young woman -- formerly of the Philanthropy Journal -- to help us better meet the needs of younger people (not like me!) in the sector. We aver very excited about Kate joining us and believe that soon we should have a statewide network of younger nonprofit persons. Thanks for joining us today from your satallite office!!

Jody Gorran: . . . . Mon, Nov 18, 2:41PM EST (-0700 GMT)

Don: thanks for the feedback. Unfortunately I must log out at this time. Technology certainly has come a long way. My e-mail is jgorran@primeline.com Good Luck!

: . . . . Mon, Nov 18, 2:42PM EST (-0700 GMT)

Hellow Andrew. Sorry I missed you there in all the action! Maybe you could say a word or two about what Z. Smith Reynolds Foundation is doing for nonprofits and technology. Mention your homepage, also. Thanks.

Geoff: . . . . Mon, Nov 18, 2:42PM EST (-0700 GMT)

Dr.'s Naomi Wish and Roseanne Mirabella have received a two year grant from the W.K. Kellogg Foundation to research nonprofit management education at colleges and universities primarily in the United States, but we have some data from other countries as well. We are trying to determine 1) how much the field has grown since 1992, and 2) the real impacts of nonprofit management education to the "real world". I'm sure the prof's would put it a little differently, but that's the abbrv. version. My email is urbanige@pirate.shu.edu

Sean: . . . . Mon, Nov 18, 2:44PM EST (-0700 GMT)

Goodbye Jody, thanks. Hi John. Thanks for coming.

Don Wells: . . . . Mon, Nov 18, 2:44PM EST (-0700 GMT)

Classes vary a great deal. A very popular class is taught by my colleague Georgann Eubanks. It is entitled The Sure Brochure and engages students in the production of their own excellent brochure. It has been a popular offering since the Program began -- and continues to be so. Georgann is a great teacher.

: . . . . Mon, Nov 18, 2:45PM EST (-0700 GMT)

Thanks, Geoff. Kellog is a big funder of the Duke program, in case you didn't

know. Sean: . . . . Mon, Nov 18, 2:46PM EST (-0700 GMT)

Don, who do you folks get to teach these classes?

: . . . . Mon, Nov 18, 2:47PM EST (-0700 GMT)

John -- welcome from truly WESTERN North Carolina. As I mentined above, Kate will help us work with the younger leaders in the nonprofit sector. Clearly something that the sector does, in my opinion, poorly, is succession planning. A lot of more mature leaders in the sector are not working very effectively in nurturing the next generation of leaders. This is an issue that was dealt with (focused on) at the recent Duke Leadership Institute in Nonprofit Leadership. I think that the genesis of a continuing emphasis on this will be sustained after that very exciting Institute that contained, by the way, 1/2 participants age 35 and under and 1/2 the participants 35 and older. It was great!

Sean: . . . . Mon, Nov 18, 2:48PM EST (-0700 GMT)

Don, how does a class work?

: . . . . Mon, Nov 18, 2:49PM EST (-0700 GMT)

Sean, Don, et al.. The Z. Smith Reynolds Foundation has initiated a program to identify "natural networks" of nonprofit organizations in NC to whom hands-on training and technical assistance will be given. "Natural networks" are groups of nonprofit or government agencies that already commuicate with each other through conventional means and wish to expand their communications through the use of information technologies. If you're interested, visit our website at button We will be issuing a request for proposals in the next couple of weeks. You can reach me at afc@zsr.org Thanks for the plug, Sean.

Don Wells: . . . . Mon, Nov 18, 2:50PM EST (-0700 GMT)

Practitioners are those who teach our classes. The courses are practical in nature and as such our teachers are persons who are, or recently have been, actively involved in doing what they are teaching about. It is fair to say that there is also a lot of "teaching" in every class by the students in that class. The richness of experience and expertise that students bring to every class is a great resource for the rest of us.

Sean: . . . . Mon, Nov 18, 2:52PM EST (-0700 GMT)

Thanks, Andrew. Don, what has been the result of the nonprofit classes here in North Carolina? I thinking here of the effect it has had on the sector?

Don: . . . . Mon, Nov 18, 2:52PM EST (-0700 GMT)

How does a class work? The class works hard -- and I mean that. What with their very busy schedules and limited monies, students come to class to learn, and as such they do work hard. The style of classes covers the spectrum: lecture, demonstration, small group interaction, panel iscussion, production (i.e. creating a homepage in class) and discussion. For some classes there is homework between class, for others there are requirements before class -- such as a pre-class reading or coming to the class with a specific idea for a grant request. Classes vary in length from about 3 hours to 10 hours.

Geoff: . . . . Mon, Nov 18, 2:52PM EST (-0700 GMT)

Don, I also work closely with another project, called the "Nonprofit Sector Resource Institute of NJ". Miriam, are you out there? I'm curious to know how you build a network of state-wide nonprofits. We are working on a directory project, and the tough part is getting names of all the np's in the state. We have about 4500 names, and only about 25% of the estimated np's in NJ. Also, how about selling such a project to possible funders?

: . . . . Mon, Nov 18, 2:54PM EST (-0700 GMT)

Good question, Geoff.

Will Ray: . . . . Mon, Nov 18, 2:55PM EST (-0700 GMT)

Good Afternoon

Don: . . . . Mon, Nov 18, 2:55PM EST (-0700 GMT)

How do the classes benefit the sector? Basically the classes enable persons to do their work better, and therefore enables agencies to serve their clients better. This expertise comes from the material of the class as well as from the growing network of professionals that each class introduces -- fellow students. The Certificate also benefits the holder as a professional credential, and at times benefits the agency by demonstrating to the public -- or to a potential funder -- that due diligence has been exercised to professionalize the agency.

Kate : . . . . Mon, Nov 18, 2:55PM EST (-0700 GMT)

Kate Foster Connors here lurking from my own "satellite office." Good job, Boss.

Sean: . . . . Mon, Nov 18, 2:58PM EST (-0700 GMT)

Well, it's the top of the hour. This is Nonprofit Web Talk, our debut show. Thanks to everyone who stopped during the first hour. We'll be going for one more hour, asking questions of Don Wells. Don is the statewide coordinator for the Duke University certificate program for nonprofit management. Don is banging away at the keyboard, I think he had four conversations going at once. Anyone who knows Don knows this nothing unusual. So let's keep going.

Don: . . . . Mon, Nov 18, 3:00PM EST (-0700 GMT)

Geoff: Creating a directory -- perhaps the best source is the IRS by asking for their listing of who files Form 990 with them. Of course this will be only those who are slightly larger than the smallest. The Center for Nonprofits in Raleigh, NC has complied such a directory in NC. They are on Six Forks Road in Raleigh. Jane Kendall is their Director. Perhaps she could be of assistance. How to fund it? I suspect that some bridge funding might come from a foundation that has some interest in guaging the size of the sector. Then selling the directory could finance it. I doubt that long term funding could be gotten, unless some foundation took it on as a srvcie to the sector -- as a way of strengthing the advocacy of the sector, for example. Good luck. You sound busy!!

: . . . . Mon, Nov 18, 3:01PM EST (-0700 GMT)

Hello Will. Thanks for coming. Will, please take a moment, if you feel up to it, and let our viewers know what's happening down there in Florida and what your plans are for next year?

: . . . . Mon, Nov 18, 3:02PM EST (-0700 GMT)

Hi Kate. Glad you have a job where they could get you Internet access at your desk!

Don: . . . . Mon, Nov 18, 3:04PM EST (-0700 GMT)

Hey Kate. Welcome. Please jump in any time if you want to further amplify on what we are doing with younger leaders in NC. Someone asked about the Program's growth -- its future. I suspect that we will continue our growth -- in all ways. We have spent almost nothing on marketing or advertising. Therefore, most of the word about the Program comes from present students. This word-of-mouth advertising, although the best kind, takes time -- particularly in a state as vast and as diverse as North Carolina. We have lots of ideas for future expansion, such as our new partnership with North Carolina Youth for Tomorrow (NCYT). This vital group of young persons in the nonprofit sector is now a partner with the Certificate Program. Courses are now being offered -- and more being designed -- that better meet the needs of this ages group. NCYT's Director, Kate Foster Connors, can be reached at 919-732-1648 for further information.

Sean: . . . . Mon, Nov 18, 3:07PM EST (-0700 GMT)

By the way, if you want to refer back to the beginning of the conversation, put a number in the Scroll Back____messages area and it will take you back that many messages. Later, if you come back, the entire transcript will be there to read.

Merrill: . . . . Mon, Nov 18, 3:07PM EST (-0700 GMT)

Don - I don't think you've addressed the question someone posted about your program's plans for distance-learning, if any. Have you all started to think yet about how to impart info about building nonprofits without requiring people to attend a class - or can we really do without that human element?

Sean: . . . . Mon, Nov 18, 3:10PM EST (-0700 GMT)

Hi Merrill. You're right. We have a number of questions that were posted before the show and we'll be getting to them. Right now, Don is calling our for a Scotch and all I can offer is a Cafe Mocha.

Geoff: . . . . Mon, Nov 18, 3:13PM EST (-0700 GMT)

Interesting discussion, but I must depart. I look forward to the next one. urbanige@pirate.shu.edu

Andrew: . . . . Mon, Nov 18, 3:17PM EST (-0700 GMT)

Enjoyed the chat session. Look forward to more in the future.

Sean: . . . . Mon, Nov 18, 3:17PM EST (-0700 GMT)

Don is taking powder. He'll be back in a moment.

Don: . . . . Mon, Nov 18, 3:18PM EST (-0700 GMT)

Merrill -- boy, always on my back! What are we doing about distance learning in the Certificate Program. Not much yet, although we a lurching towards that direction. The role-out of the Progarm across NC was very rapid and has had us up to our ears. WE are trying to be very thoughtful about how best to roll out the Program as distance learning. W atch this space, however. WE WILL be out there in the not to distant future.

: . . . . Mon, Nov 18, 3:21PM EST (-0700 GMT)

Thanks, Andrew and Geoff. Watch for our next one in December. We'll continue with questions for Don Wells.

: . . . . Mon, Nov 18, 3:22PM EST (-0700 GMT)

Have time for another question posted yesterday: What are the skills most needed by nonprofit CEO's in the yuears to come? I whould think basically CEO's need the wisdom of Solomon and the leadership skills of Attila the Hun. Truly, nonprofit CEO's in the future need to understand how to run the nonprofit mission-driven work in a more businesslike manner. A respect for the power oif informatiohn technology, a way to demonstrate to donors the "return" on their investment and a very clear mission are curcial.

Don: . . . . Mon, Nov 18, 3:26PM EST (-0700 GMT)

Can also answer Ronnie's question of Saturday that referred to wanting to hire their first ED in a way as to minimized any friction with present staff. It sounds, Ronni, that you are doing things very thouhgtfully. I think that I would convene a key group of present staff and the serach committee to come up with a desired "personal profile" of the new ED. IN that way all parties are a part of the process. Good hunting!

Sean: . . . . Mon, Nov 18, 3:27PM EST (-0700 GMT)

Don, why don't you tell us a little more about how the Duke program has unfolded. You've taken these classes beyond the metropolitan area of the campus and into the hinterlands.Isn't this a bit subversive, taking this kind of information to the countryside and empowering people? Wasn't there a son of peasant farmer who tried this once?

Kate: . . . . Mon, Nov 18, 3:28PM EST (-0700 GMT)

I have to go -- I enjoyed this very much, and look forward to participating in the next one.

Sean: . . . . Mon, Nov 18, 3:30PM EST (-0700 GMT)

Thanks, Kate.

John Williams: . . . . Mon, Nov 18, 3:32PM EST (-0700 GMT)

Sean, This question's for you. Do you have any plans to use Web chats as a way to extend the "town meetings" of the Journal? That is holding a web chat for, say, a two or three county area? Sorry I'm not more articulate. : . . . . Mon, Nov 18, 3:32PM EST (-0700 GMT)

Sorry I missed the discussion. When will the text be available for download?

: . . . . Mon, Nov 18, 3:34PM EST (-0700 GMT)

I see this program did not include my name with the message about when I could get the text of the discussion. Jennifer Wagonmaker, Paws With A Cause

Don: . . . . Mon, Nov 18, 3:34PM EST (-0700 GMT)

How and why did the Program branchout from the Duke campus to statewide?

Why first: because of popular demand. Persons were traveling great distances to the Duke campus in order to take courses. The need for providing courses more proximate to students was obvious. How did the branchout happen? Very rapidly through the astounding cooperation of nine host institutions across the State and the dedication of volunteer Site Coordinators at each Site. How did Duke pull this off? Generally Duke went into communities, met with many persons and agencies in those communities, and listened! Duke had an effective Program that strengthened the work of nonprofit agencies. The question to the local communities was basically "Is there a way that you folks could utilize this resource?"

The answer was almost universally "yes." We then found a host institution (such as UNCG), a Site Coordinator, and then let the Site Coordinator and host institution -- both of whom know their own territory -- begin developing courses with our assistance. Where are your Sites? We have ten, including Duke. The other nine are: The Mountain Resource Center at Western Carolina University in Cullowhee; UNC at Greensboro; UNC at Charlotte; Tri-County Industries in Rocky Mount; Wayne Community College in Goldsboro; Fayetteville Area Health Education Center in Fayetteville; UNC at Wilmington; Craven Community College in New Bern and Elizabeth City State University in Elizabeth City.

Each Site is responsible for a multi-county region contiguous to the host institution's location. The cooperation of these host institutions has been truly outstanding and they provide exquisite examples of public/private partnerships. Duke considers itself mighty fortunate to be in these rewarding partnerships. Isn't this a bit subversive, taking this kind of empowering information to the countryside? Wasn't there a son of a peasant farmer who once tried the same thing? No, that was the son of a pheasant farmer. (Or perhaps it was a pleasant farmer -- I can't remember.) Perhaps it is subversive, but so be it. What the program tries to subvert is the lack of training that most persons in the sector experience.

Also, rather than Duke "taking" this information to the hinterlands, we seek out local expertise -- and there is plenty of it -- and "anoint" that expertise to be shared with others in Program classes taught by these local experts. We provide the forum for this local expertise to flower. The notion that all wisdom flows from the Triangle "out" is a dangerous one -- and a mistaken one as well.

Sean: . . . . Mon, Nov 18, 3:38PM EST (-0700 GMT)

Hi Jennifer. If you want a printout of this discussion, you can go back to the beginning and then select print on your browser. That will give you a transcript. Also, you could scroll back to the beginning and then use your mouse to highlight the entire transcript, select copy, switch over to your desktop word processor, open a new file, put the cursor in the file and then select paste. That would work also. The transcript will remain at this site for while and will be converted to a regular Web page. I hope that answers your question.

Sean: . . . . Mon, Nov 18, 3:40PM EST (-0700 GMT)

John, that's an interesting question regarding holding town meetings online. We've not discussed it yet. Do you think it would be a good idea?

Sean: . . . . Mon, Nov 18, 3:45PM EST (-0700 GMT)

Don, where does the Duke program get its funding? And how much does a class usually cost?

: . . . . Mon, Nov 18, 3:45PM EST (-0700 GMT)

Jennifer: Thanks Sean. It seems some of you are still going here. I'll go back and get the text so I have whatever information you guys have disclosed so far. I heard that Western Michigan University was to offer a course in non-profit leadership development. It's a little closer to me way up here in Michigan. Thanks for your help. I wish I hadn't missed this.

: . . . . Mon, Nov 18, 3:47PM EST (-0700 GMT)

Thanks, Jennifer. Keep in touch.

Stacey: . . . . Mon, Nov 18, 3:48PM EST (-0700 GMT)

This talk show has been great! I'd love to find out more information on continuing education programs like this that might be available in the Denver area. Any suggestions?

Don: . . . . Mon, Nov 18, 3:48PM EST (-0700 GMT)

The statewide expansion is funded by a grant from the WK Kellogg Foundation. It is a five year grant. The Program is self-sustaining. Hence, it pays for itself through course fees, which average about $11/hour for each student.

Sean: . . . . Mon, Nov 18, 3:51PM EST (-0700 GMT)

Hi Stacey. Thanks for stopping in. Don, what can you suggest for someone in Denver?

Jeanne: . . . . Mon, Nov 18, 3:54PM EST (-0700 GMT)

Hi! Sorry to hop in here so late. I'm new to the non-profit and volunteer arena here in the Triangle Area and feel like I have a lot to learn. Are there any basic entry level classes offered in the program?

Peter Hartmann: . . . . Mon, Nov 18, 3:55PM EST (-0700 GMT)

Hi Everybody, I'm Peter Hartmann from APSA International in Mauritius, a non profit organisation in the health sector

Don: . . . . Mon, Nov 18, 3:55PM EST (-0700 GMT)

Stacey -- the air is too thin in Denver for Continuing Ed. Programs! Seriously, I don't know of any programs in the Denver area -- or for that matter, in many areas. One of the reasons Kellogg funded the duke Program was the derth of such porgrams elsewhere. Want to visit us and we'll show you what we do and then you can adapt the Program for Colorado. The concept is pretty simple, and there sure is great talent out there in Colorado. Can we help?

: . . . . Mon, Nov 18, 3:58PM EST (-0700 GMT)

Okay, well, that does it for the first edition of Nonprofit Web Talk. If you have any more question about the Duke program, you can reach Don at his e-mail address: donnonpr@mail.duke.edu. Their Web page is button Many thanks to Don. If you have suggestions for future programs, please contact me, Sean Bailey, at seanbailey@mindspring.com. Thanks to everyone who stopped in. We'll see you next time.

: . . . . Mon, Nov 18, 4:04PM EST (-0700 GMT)

I'm over time so I'll type quick!!! It would be great if I could get some information from you... do you have anything that gives a brief over-view of what your programs provide. If you have a catalog of classes provided through the program, that may be of help as well. I'll go ahead and print out this transcript as well. I missed the first part of the show (sorry)... did you say if/where you have a web site? I can't do much about the thin air, but it would be great to see programs like this in Colorado! Thanks!

: . . . . Mon, Nov 18, 4:06PM EST (-0700 GMT)

If you contact Don, he'll send you a copy of their catalog. It's also available on their Web site. Click "button" and it'll get you there. Thanks.